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How do I resolve email issues?

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Email-Related Issues

If you’re having trouble receiving emails from us, here are some tips that may help: 

  • Add LendingClub's email address to your email address book or contacts. 

  • Check your junk or spam folder for any emails from us. 

  • Check your email account settings to see if our email address is being blocked or sent straight to a spam folder.

To add us to your address book, open the message and select Add to Contacts or Add to Address Book. If you find our email in your junk or spam folder, mark it as Not Spam or Not Junk to make sure our messages go to your inbox in the future.

If you try all those things and still have trouble, feel free to call us at 888-596-3157. We're here Monday through Friday from 5 am to 5 pm, and Saturday from 8 am to 5 pm Pacific Time. We’ll be happy to help! 


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595 Market Street, Suite 200

San Francisco, California 94105

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Unless otherwise specified, all credit and deposit products are provided by LendingClub Bank, N.A., Member FDIC, Equal Housing Lender (“LendingClub Bank”), a wholly-owned subsidiary of LendingClub Corporation, NMLS ID 167439. Credit products are subject to credit approval and may be subject to sufficient investor commitment. Credit union membership may be required. Deposit accounts are subject to approval. Deposit products are FDIC-insured up to $250,000 per depositor, per ownership category.

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