Contact Us
We’re here to help
For general questions not related to billing:
LendingClub Patient Solutions
Website: www.lendingclub.com/patient-solutions
Phone: (800) 630-1663
The Customer Care team is available 8 AM to 8 PM EST Monday - Friday,
via Live Chat or Phone.
Fax: (508) 281-8505
Email: solutions@lendingclub.com
For billing questions:
Involving payments on your existing loan/credit account
Please find your servicing bank below and contact them directly:
Comenity Capital Bank
Website: https://d.comenity.net/lendingclubpatientsolutions/
Phone: (866) 954-9258 TDD/TTY: (888) 819-1918
Mailing address for credit account payments:
Comenity – LendingClub Patient Solutions
P.O. Box 650965
Dallas, TX 75265
LendingClub Bank
Website: http://lclub.co/payment
Phone: 888-596-3157
Mailing address for loan payments:
For standard mail (USPS), send to:
LendingClub Bank
Lockbox Services - 134268
P.O. Box 884268
Los Angeles, CA 90088-4268For FedEx/UPS (overnight, 2-day), send to:
LendingClub Bank
Lockbox Services - 134268
3440 Flair Dr.
El Monte, CA 91731
NBT Bank
Website: https://www.nbtbank.com/LCPS
Phone: 833-NBT-Lend (833-628-5363)
Email: LCPSService@Nbtbank.com
Mailing address for loan payments:
NBT Bank Loan Operations
P.O. Box 149
Canajoharie, NY 13318