Balance transfers are canceled when a payment to a creditor fails. Payments to creditors may not process because of incorrect account information or because a payment was sent to the wrong creditor.
If a balance transfer plan has more than one creditor, any creditor payments successfully processed will remain in the balance transfer plan, and the minimum monthly payment will change based on the adjusted balance due.
If payments to all creditors in a balance transfer plan fail, the entire balance transfer plan is canceled, and funds are returned to your CleanSweep™ available credit. You should continue making any required payments to your designated third-party creditors per the applicable account terms.
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